For US therapists in private practice
Leaving Headway?
Get the free Leaving Headway checklist: what to line up before you go direct with insurance panels, in the order you'll need it.
What's changing at Headway
- A $9.99 per-session marketplace fee. Headway's help centre says it applies only to new clients who found you through Headway's marketplace, for as long as you see them. Clients you added yourself, direct-link clients, organic search visitors and existing clients are exempt. Headway says it rolls out state by state from November 2026 and reaches every state by the end of 2026. (help.headway.co, updated 26 Oct 2026.)
- The new provider agreement is paused. Headway sent a new agreement on 15 Oct, then paused it on 16 Oct and said a revised version will follow. No date has been given. (Reported by Behavioral Health Business, 19 Oct 2026.)
If you're staying, that's a fine choice too. This page is for anyone weighing the move.
Get the free checklist
One page you can print or keep: CAQH, payer applications, client notice, your own rates and billing. You'll get it on the next screen, straight away.
Free. We'll only email you about this checklist and the kit below. Privacy.
Want it done for you?
The Leaving Headway Kit · $49 once
- A CAQH re-attestation calendar (every 120 days).
- A payer application tracker for BCBS, Aetna, Cigna and Optum, with follow-up timing and scripts.
- A "your offered rate vs your Headway net" calculator, using your own numbers.
- Client transition letter templates.
- A payer-level ERA totals sheet: monthly totals by payer and CPT code only.
A Google Sheet and PDFs you keep in your own Drive. We host nothing.
Panel tracker · $9 a month Coming soon
Reminders for CAQH re-attestation and payer follow-ups. Not built yet.
No patient data, ever
This page, the checklist and the kit never ask for client names, dates of service, member IDs or claim details, and we don't store any. The kit's money sheet uses payer-level monthly totals you type in yourself. Please don't email us any client information.